Benefits intelligence for SMBs
Benefits answers, ready whenever employees ask.
Benefitly turns your plan documents into a helpful, always-on benefits assistant. Give employees clear answers while your HR team focuses on the work only people can do.
A calmer benefits inbox
Benefitly handles common questions and knows when to bring in your team.
What we promise
Useful from the first question.
Always available
Employees can get guidance outside the HR inbox and outside business hours.
Grounded in your plans
Answers draw from the documents and carrier information you provide.
Clear handoffs
Complex questions are routed to the HR team or broker who can help next.
One assistant, practical coverage
Make benefits easier to understand—and easier to run.
For employees
Answers that feel straightforward.
From deductibles and in-network care to HSAs, PTO, COBRA, and open enrollment, Benefitly helps employees find their next step without decoding a benefits packet.
For HR teams
Reduce repeat questions, keep common answers consistent, and reserve your attention for sensitive or unusual cases.
For brokers
Offer a white-labeled service that gives clients more support between renewals and enrollment windows.
Built to escalate
Not every answer should come from AI.
When a question needs human judgment, Benefitly makes the handoff obvious.
Route the conversation to the employer’s HR contact or benefits broker with the context they need to respond thoughtfully.
Straightforward plans
Support that scales with your team.
Choose a plan based on your employee count, or build a branded program for your clients.
Starter
For lean teams bringing benefits answers into one place.
$99/month
- Up to 25 employees
- Plan document knowledge base
- 24/7 employee Q&A
- HR escalation routing
Growth
For growing employers ready to reduce recurring benefits admin.
$299/month
- Up to 150 employees
- Everything in Starter
- HSA, PTO, COBRA and enrollment topics
- Priority onboarding support
Partner
For brokers and larger employers that need a branded experience.
Custom
- 150+ employees or multiple groups
- White-label experience
- Broker and HR escalation workflows
- Custom implementation support
Make the next question easier
Give your benefits team room to breathe.
Set up Benefitly with your plan information and make clear, on-demand guidance part of every employee’s benefits experience.